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Amity Solutions Corp Co Ltd
Amity Solutions builds software that helps companies run customer service and messaging over chat apps, and sells artificial intelligence tools to businesses.
Amity Solutions is a Thai software company that makes the tools businesses use to talk to their customers on messaging apps. If you have ever messaged a company on LINE, Facebook Messenger, or a similar chat app and gotten a helpful reply, there is a decent chance software like Amity's was working behind the scenes. The company sells two main things: a customer service and messaging platform, and a set of artificial intelligence products that companies use to automate conversations and understand what their customers are saying.
The core business is straightforward. Big companies get flooded with messages from customers on many different apps at once, and keeping track of all of them is a mess. Amity's platform pulls those conversations into one place, so a support team can answer people quickly without juggling a dozen apps. The customers who pay are mostly businesses and organizations, especially in Asia, that need to handle huge volumes of customer questions without hiring an army of people. The AI tools go a step further, answering simple questions automatically and summarizing what customers want. The company has deep roots in Thailand's tech scene, and its messaging platform grew out of work tied to LINE, the dominant chat app in Thailand and Japan. That gives Amity a strong home base and a natural edge with Asian businesses, but it also means the company is closely tied to the fortunes of a few big chat platforms rather than owning the whole relationship itself. Competition comes from global customer service software makers and from the chat platforms themselves, which keep adding their own business tools.
Amity's bet is that the future of customer service is conversational, and that AI will do more and more of the talking. That is a crowded, fast-moving space, and the company is smaller than the global giants it competes with. Still, it has a real position in a region where messaging is how people actually reach businesses, and its push into AI products is an attempt to turn that foothold into a bigger business.
Saved answer · last researched 4 Nov 2026
Timeline
A Student Starts Eko
In 2012, Korawad Chearavanont started Eko while studying in the US. It was a messaging and collaboration tool for Asia's workers who don't sit at desks all day, like factory and field staff. Eko sold these tools to big local companies, and that base of business customers would matter far more later than anyone knew at the time.
Eko Becomes Amity
After expanding around the world, the company rebranded from Eko to Amity in 2020. The old messaging platform stayed a core product, now sitting alongside chatbots and social cloud tools.
Buying ConvoLab
In 2021 Amity bought ConvoLab, a specialist in AI chatbots. Those conversational AI assets became the technical seed for everything Amity later built in generative AI and chatbots. The company was quietly assembling the pieces of a much bigger business.
Amity Solutions Is Split Off
In 2023 the company divided itself in two. It carved out Amity Solutions, a Thai-focused subsidiary bundling Eko, Amity Bots and its GPT-powered AI products, while the fast-growing global software business went its own way. Amity Solutions set its sights on being one of the region's first software-as-a-service companies to list, aiming for an IPO in 2024.
Amity Buys Tollring
In 2024 Amity bought a majority stake in Tollring, a UK leader in call analytics, for a large sum. Tollring brought over twenty thousand business customers across the UK, Europe, the US and Australia, plus about 120 staff in London and New Delhi. It added AI-powered voice analytics to Amity's toolkit and pushed the company onto the global stage.
A $60M Series C
That same year, Amity raised $60M in Series C funding, led by Insight Capital and SMDV with Gobi Partners. The money was earmarked for generative AI research and acquisitions, and management said the raise positioned the company for an IPO.
Past $100M in Revenue
By 2025, Amity passed $100M in annualized revenue, more than ten times where it stood in 2022. The GenAI chatbot business drove the surge, with recurring revenue rising eightfold. The pile of pieces from earlier years was finally paying off.
The $100M Series D
In 2026 Amity raised a $100M Series D, reported as the biggest GenAI-focused round in Southeast Asia. The money is for expansion across the region and Europe, a Singapore AI research center, more acquisitions, and the push toward an IPO now targeted for 2027.