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C.H. Robinson is a freight broker that connects companies that need to ship goods with truckers and other carriers who move them.
C.H. Robinson is a middleman for freight. When a company — say a food manufacturer or a retailer — needs to move pallets of goods across the country, it often doesn't own trucks or want the headache of managing them. C.H. Robinson steps in, finds a carrier with space, negotiates a price, and handles the paperwork and tracking. It also offers related services like customs brokerage and supply chain consulting, plus a smaller business managing freight for other logistics companies.

The core money-maker is the spread: C.H. Robinson charges the shipper one price and pays the trucker another, keeping the difference. Its real edge is scale and data. With a vast network of carriers and years of pricing history, it can match loads to trucks quickly and price them well. Its biggest competitors are other freight brokers and asset-based carriers like XPO and Landstar, though the market is highly fragmented with thousands of small brokers.
The business is cyclical and exposed to freight market swings. When shipping demand is hot, carriers have leverage and broker margins get squeezed; when demand cools, margins can widen but volumes fall. C.H. Robinson is also investing in its digital platform to make booking and tracking more self-service, aiming to defend against tech-savvy upstarts. It returns cash to shareholders through dividends and buybacks, and its scale keeps it among the largest freight brokers in North America.
Saved answer · last researched 12 Nov 2026