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ShipBob stores, packs, and ships online merchants' products from its warehouse network so those merchants can offer fast delivery without running their own warehouses.
ShipBob is an ecommerce fulfillment company. If you sell things online but don't want to turn your garage into a warehouse, ShipBob stores your inventory in its facilities, then picks, packs, and ships each order to your customers when they buy something.
Here's the basic problem it solves. A small online brand can attract buyers easily enough, but delivering those orders quickly and cheaply is hard. Warehouses are expensive, and a seller with customers spread across the country can't reach everyone in two days from one spot. ShipBob runs a network of warehouses across the United States, plus facilities in Canada, the United Kingdom, Europe, and Australia. Sellers send inventory to these locations, and ShipBob's software decides which warehouse should ship each order so it arrives fast and cheaply. Merchants pay mostly per order — a picking-and-packing fee plus storage and shipping costs — so their costs rise and fall with sales instead of being locked into a lease. The customer is usually a growing direct-to-consumer brand or a merchant selling on marketplaces like Shopify or Amazon. Partnering with those platforms and others means orders flow in automatically, and ShipBob handles the rest. It competes with other outsourced fulfillment providers and with the giant marketplaces' own logistics arms, but its pitch is that merchants keep control of their brand and customer data while getting big-company shipping speed.
ShipBob is a private company, backed by venture capital, and it doesn't publish detailed financials the way a public firm would. It has grown by riding the boom in independent online brands, and it also sells its fulfillment software to merchants who run their own warehouses. Like much of ecommerce logistics, its fortunes swing with online shopping volumes, and its heavy fixed costs in real estate and labor mean the business works best when warehouses stay full and orders keep flowing.
Saved answer · last researched 15 Nov 2026