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Plivo sells cloud software that lets businesses send text messages and make phone calls through its APIs.
Plivo is a software company that gives businesses the tools to send text messages and make phone calls over the internet. Instead of building their own phone systems or negotiating with telecom carriers, developers plug into Plivo's APIs and let the company handle the messy plumbing behind the scenes.
The core products are voice and SMS APIs. A company might use Plivo to send a two-factor authentication code when you log in, to power a customer support call center, or to blast out appointment reminders. Plivo also offers a contact center product for managing customer conversations. Developers like it because it is straightforward to integrate and often cheaper than the big legacy telecom providers. Plivo competes with Twilio and other communications-platform-as-a-service companies. Its pitch is simple: reliable global messaging and calling without the complexity of dealing with carriers directly. The company is privately held and based in the United States, serving businesses around the world.
The business earns money by charging per message sent and per minute of call time, plus fees for phone numbers and other services. It is a usage-based model — customers pay for what they use, which makes revenue grow as their communications volume grows.
Saved answer · last researched 15 Nov 2026