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Medadom lets patients in France see a doctor by video or through a connected kiosk, often placed in a pharmacy.
Medadom is a French telemedicine company. It helps people see a doctor without travelling to a clinic: patients open the app, connect by video, and get advice or a prescription. Its second product is a connected kiosk, a booth placed inside pharmacies where a patient can sit and talk to a doctor on a screen, with a pharmacist nearby to help.
The customer is the patient, but the pharmacy is the real engine of the business. Medadom installs kiosks in pharmacies and the pharmacy pays for the service, because a person who comes in for a video consultation often buys medicine or other products on the way out. For the pharmacy, the kiosk is a way to attract foot traffic and look modern. For Medadom, it is a recurring source of revenue tied to each installed booth. The company was formerly called Synapse SAS before rebranding as Medadom. It competes with other French telehealth players and with the simple option of booking a normal appointment. Its edge is convenience and speed, especially in areas where doctors are scarce, and its kiosk network gives it a physical presence that pure app-based rivals lack.
The tricky part is regulation and trust. Telemedicine in France is tightly rules-bound, and a company that connects patients and doctors has to keep consultations private, verify doctors, and stay on the right side of reimbursement rules. That makes Medadom a business built on logistics and compliance as much as on software.
Saved answer · last researched 15 Nov 2026