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Alan is a French health insurance company that sells health coverage to businesses and their employees, mostly through a simple app.
Alan is a health insurance company in France, which means it pays for people's doctor visits, hospital stays, and medicine. But it sells coverage mostly through companies, not to individuals. Employers sign up with Alan to cover their workers, and the employees use an app to manage everything: their card, their claims, their reimbursements.

French health insurance is a strange, two-part system. The government covers a big chunk of medical costs, and private insurers like Alan cover the rest. That leftover part is what companies must provide to their employees. This market is huge, and for a long time it was dominated by old insurers and banks with paper forms and slow service. Alan showed up in 2016 promising something different: a clean app, quick reimbursements, and zero paperwork. The company was founded by Jean-Charles Samuelian and Charles Gorintin, and it started by selling to small startups before moving up to bigger companies. It has also expanded into products beyond basic health coverage, and it now sells insurance in France, Spain, Belgium, and Canada. Its competitors are the big traditional insurers, but its real pitch is that modern, friendly software beats a thick contract and a phone queue.
Alan makes money by collecting premiums from employers and paying out claims. If it pays out less than it collects, minus its costs, it keeps the difference. The hard part is that health costs keep rising, so the company has to price carefully and win enough customers to spread its costs. It is still a private, money-losing growth company, funded by investors who are betting that a better app can take a slice of a very large, old-fashioned market.
Saved answer ยท last researched 10 Nov 2026