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Intermex moves money for people sending cash from the United States to family in Latin America, the Caribbean, Africa, and Asia.
Intermex is a money transfer company. If you work in the United States and want to send cash home to your mother in Mexico, or your brother in Guatemala, or your cousin in Nigeria, Intermex is one of the companies you can walk up to and use. You hand over dollars at a store counter or send them through an app, and the money shows up on the other end, usually within minutes.
The people who pay Intermex are the senders — mostly immigrants sending money to family. The company makes its money on the fee charged for each transfer, plus a small spread on the currency exchange. Its customers keep coming back because the service is fast, the agents speak their language, and Intermex has built a wide network of small shops, check cashers, and pharmacies where people already go. The business is a lot like a toll bridge: every remittance crossing it pays a small toll. There are bigger players in this market. Western Union is the giant, with a huge global agent network, and MoneyGram is another major competitor. Intermex stays competitive by focusing on a specific corridor — the U.S. to Latin America — and by building deep ties there. It has also been expanding into other corridors like Africa and Asia, and it has been leaning into digital channels so people can send money without visiting a store.
The business generates steady cash. Intermex makes money on volume, so more senders using it more often means more fees. But it is also exposed to how the remittance market moves: immigration patterns, regulations on money transmitters, and competition from cheap digital apps all matter. Its customers are price-sensitive, so a small fee difference can send them to a competitor. That tension — loyalty versus a few bucks — is the heart of the business.
Saved answer · last researched 15 Nov 2026